Privacy Policy

Mountain Entertainment Inc.
(Cinema City 9 – Stadium Theatres / Central Drive-In – Norton)

Effective Date: 08/28/2025
Last Updated:08/28/2025

Mountain Entertainment Inc. (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our theaters, use our websites, purchase tickets, or otherwise interact with Cinema City 9, Stadium Theatres, and Central Drive-In (collectively “Theaters”).

1. Information We Collect

We may collect the following information:

a. Personal Information (Provided by You)

  • Name, email address, phone number, or billing information (when purchasing tickets online or signing up for promotions).

  • Account details if you create a loyalty program or mailing list account.

  • Age or ID verification (when required for restricted films or alcohol purchases).

b. Non-Personal Information (Automatic Collection)

  • Device information (browser type, operating system, IP address).

  • Website usage data (pages visited, clicks, time spent).

  • Location information when using online services (if enabled on your device).

2. How We Use Your Information

We use collected information to:

  • Process ticket sales, reservations, and payments.

  • Provide customer service and respond to inquiries.

  • Send promotional emails, newsletters, or special offers (if you opt-in).

  • Improve our websites, services, and in-theater experience.

  • Ensure safety, compliance with film rating laws, and fraud prevention.

3. Sharing of Information

We do not sell your personal information. We may share limited information in the following cases:

  • Service Providers: With trusted partners who help process payments, send emails, or maintain IT systems.

  • Legal Compliance: When required by law, court order, or government request.

  • Business Transfers: In the event of a merger, acquisition, or reorganization.

4. Cookies & Tracking

Our websites may use cookies and similar technologies to:

  • Remember your preferences and login details.

  • Improve website functionality and ticketing processes.

  • Analyze usage trends for better customer service.

You can disable cookies in your browser settings, though some website features may not function properly.

5. Data Security

We implement reasonable safeguards to protect your information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Choices & Rights

  • Marketing Emails: You may opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

  • Access & Updates: You may request access to or correction of your personal information.

  • Do Not Track: Our websites currently do not respond to browser “Do Not Track” signals.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent. Parents/guardians may contact us to request deletion of a child’s information.

8. Third-Party Links

Our websites may contain links to third-party services (e.g., ticketing partners, advertisers). We are not responsible for their privacy practices and encourage you to review their policies.

9. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on our websites with a new “Last Updated” date. Continued use of our services constitutes acceptance of any changes.

10. Contact Us

For questions about this Privacy Policy or your personal data, please contact us:

Mountain Entertainment Inc.
Cinema City 9 – Stadium Theatres / Central Drive-In – Norton
Email: info@nortoncinema.com
Phone: (276) 219-5758
Address: 206 Coeburn Ave SW, Norton, VA, United States, Virginia